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In today's fast-paced digital world, businesses are offering more digital services than ever before. Managing these services effectively is crucial for staying competitive. That's where Digital Service Management (DSM) comes in. Let’s look at what DSM is all about and see how the University of Jakarta International, a top university in Jakarta, can help you learn it.

What is Digital Service Management?

Digital Service Management (DSM) is all about managing and delivering digital services effectively. It ensures that these services meet customer needs and support business goals, keeping operations smooth and secure.

Here are the key components of Digital Service Management

1. Service Strategy 

Service Strategy is about planning IT services to match business goals. A good strategy ensures every IT service helps the company succeed. It involves understanding what the business needs and planning the IT services accordingly.

2. Service Design  
Service Design focuses on making services easy to use and secure. This ensures that digital services are functional, user-friendly, and safe. Designing services well from the start helps prevent problems later on.

3. Service Transition
Service Transition makes sure new or updated services are introduced smoothly. This involves careful planning and testing to integrate changes seamlessly. It’s about managing the change so that everything continues to work well.

4. Service Operation 
Service Operation ensures services run smoothly every day. This involves managing daily operations to keep digital services available and performing well. It includes monitoring services, fixing issues quickly, and keeping everything running efficiently.

5. Continual Improvement
Continual Improvement is about finding ways to make services better. This ongoing process ensures services keep up with changing needs and technologies. It’s about constantly looking for improvements to stay ahead.

Additional Considerations 
Other important factors include Technology Integration, Security, Compliance, and Scalability. These ensure different services work together, protect data, follow rules, and handle increased demand. They are crucial for maintaining a robust and flexible digital service environment.

Mastering Digital Service Management is key to providing digital services that meet customer needs and keep your business competitive. At University of Jakarta International, you can take the Digital Service Management program to master the knowledge and skills you need to put your business well above others. 

University of Jakarta International, a top university in Jakarta, offers a program in Digital Service Management. Here, you’ll learn the skills you need through practical experience and expert guidance. Our program covers all aspects of DSM, from strategy and design to operation and improvement, ensuring you get a comprehensive understanding of the field.Interested in learning more? Join the Digital Service Management program at the University of Jakarta International. Contact us today to get started and take your career to the next level.

Greetings Rhinos!

Today, The University of Jakarta International (UNIJI) recently hosted a socialization event on university accreditation automation through PEMUTU 2024. This education program event, organized by LLDIKTI III Jakarta, aimed to update Jakarta universities on the latest accreditation policies. UNIJI, a university with an international-level curriculum, seeks to achieve the best accreditation to stand out among Jakarta's universities. The sessions were conducted in the new and modern auditorium at our new campus located in Slipi, West Jakarta.

The event began with welcoming remarks by our founder and rector, Dr. Wenny Candra Mandagie, S.E., M.Pd. This was followed by opening remarks from the head of LLDIKTI III Jakarta, Prof. Dr. Toni Toharudin, S.Si., M.Sc. The first session was led by Dr. Ir. Desiana Vidayanti, MT, followed by a session by Prof. Ari Purbayanto, Ph.D., the executive council head of Ban PT. After lunch, another session was conducted by Prof. Dr. Slamet Wahyudi, ST., MT., a member of the executive council of BAN-PT. The event concluded with closing remarks by Prof. Dr. Toni Toharudin, S.Si., M.Sc.

On this special occasion, the UNIJI team presented a specially made charter to our esteemed guests to express gratitude for today's opportunity. The charter was presented by our founder and rector, Dr. Wenny Candra Mandagie, S.E., M.Pd., on behalf of our institution.

This event reflects the University of Jakarta International’s aspiration to become the top university in Jakarta. We aim to achieve the best accreditation with our international-level curriculum and hope that our lab-based learning and practical learning systems will set us apart as pioneers among Jakarta's universities.

At the University of Jakarta International, we believe in providing the best education for our students. This is why UNIJI offers scholarships and a free development fee to support its students' education, with classes conducted entirely in English to prepare graduates for the global job market. By keeping up with accreditation updates and continuously improving its programs, UNIJI strives to become the top university in Jakarta.

We would like to thank LLDIKTI III for this opportunity to host the socialization event, as well as all university leaders and representatives who joined the event. We wish them all the best and look forward to seeing them again soon at our new campus in Slipi.