A visit from Prof. Colin Jevons

On January 17, 2024, we had the honor of welcoming Prof. Colin Jevons, Associate Professor from the Department of Marketing at Monash University, Australia. During his visit, Prof. Jevons delivered an insightful lecture on the sustainability of startups—a topic of great relevance given the fluctuating fortunes of startups in recent years.

Prof. Jevons explored the critical question: Are startups sustainable? With the rapid rise and fall of many startups, it has become increasingly important for students to understand both the risks and opportunities within this sector from a marketing perspective. His lecture provided students with a comprehensive analysis of the startup landscape, offering valuable insights into the challenges and future prospects that entrepreneurs and marketers must navigate. Additionally, Prof. Jevons shared what it’s like to study marketing in Australia, enriching the students' understanding of global educational opportunities.

The session, held on our campus, attracted over 40 eager students. They not only learned from Prof. Jevons but also had the chance to apply their knowledge by developing and presenting their analyses to their peers, making the lecture an interactive and engaging experience.

Our long-standing partnership with Monash University, one of the world's top 50 universities, continues to be a source of pride for the University of Jakarta International. We value this collaboration highly, as it allows us to learn from leading institutions abroad and strive toward our goal of becoming one of the best universities in Jakarta. We aim to benchmark ourselves against top global universities to continuously improve and innovate.

We extend our sincere thanks to Prof. Jevons and Monash University for this enriching visit. We hope the lecture left a lasting impact on our students and look forward to more such enlightening sessions in the future. Thank you for your attention, and stay tuned for more updates.

Digital Service Management: A Key to Business Success

In today's fast-paced digital world, businesses are offering more digital services than ever before. Managing these services effectively is crucial for staying competitive. That's where Digital Service Management (DSM) comes in. Let’s look at what DSM is all about and see how the University of Jakarta International, a top university in Jakarta, can help you learn it.

What is Digital Service Management?

Digital Service Management (DSM) is all about managing and delivering digital services effectively. It ensures that these services meet customer needs and support business goals, keeping operations smooth and secure.

Here are the key components of Digital Service Management

1. Service Strategy 

Service Strategy is about planning IT services to match business goals. A good strategy ensures every IT service helps the company succeed. It involves understanding what the business needs and planning the IT services accordingly.

2. Service Design  
Service Design focuses on making services easy to use and secure. This ensures that digital services are functional, user-friendly, and safe. Designing services well from the start helps prevent problems later on.

3. Service Transition
Service Transition makes sure new or updated services are introduced smoothly. This involves careful planning and testing to integrate changes seamlessly. It’s about managing the change so that everything continues to work well.

4. Service Operation 
Service Operation ensures services run smoothly every day. This involves managing daily operations to keep digital services available and performing well. It includes monitoring services, fixing issues quickly, and keeping everything running efficiently.

5. Continual Improvement
Continual Improvement is about finding ways to make services better. This ongoing process ensures services keep up with changing needs and technologies. It’s about constantly looking for improvements to stay ahead.

Additional Considerations 
Other important factors include Technology Integration, Security, Compliance, and Scalability. These ensure different services work together, protect data, follow rules, and handle increased demand. They are crucial for maintaining a robust and flexible digital service environment.

Mastering Digital Service Management is key to providing digital services that meet customer needs and keep your business competitive. At University of Jakarta International, you can take the Digital Service Management program to master the knowledge and skills you need to put your business well above others. 

University of Jakarta International, a top university in Jakarta, offers a program in Digital Service Management. Here, you’ll learn the skills you need through practical experience and expert guidance. Our program covers all aspects of DSM, from strategy and design to operation and improvement, ensuring you get a comprehensive understanding of the field.Interested in learning more? Join the Digital Service Management program at the University of Jakarta International. Contact us today to get started and take your career to the next level.

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